WE OFFER FREE LOCAL(HONG KONG) SHIPPING.
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ALL THE PRE-ORDER ITEMS WILL BE SHIPPED WITHIN 2-3 WEEKS, AFTER THE LAST DAY OF PRE-ORDER PERIOD.
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EXCHANGE POLICY
We are happy to offer an exchange on any unsuitable items within 7 days (including sale items), provided they are unworn and fit for resale, with all original labels and swing tickets attached.
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HOW TO RETURN YOUR ITEM(S)
Please contact us through e-mail: nous.nous.studio@gmail.comor tel: +852 95616692.

FAQs
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
We will send you a 'dispatch confirmation' email as soon as your parcel has been collected. This email will also contain tracking number.
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DO I HAVE TO PAY FOR MY EXCHANGE?
We offer free exchange to customers within Hong Kong.
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IS MY PARCEL INSURED?
NOUS NOUS insures all parcels during the time they are in transit until they are delivered to you. We require a signature for any goods delivered, at which point responsibility for the parcel passes to you. If you are not the receiver of your purchase then the person who signs for the package confirms receipt and is accountable for the package.